Tenant Information


Searching for, and moving into, a new rental property can be stressful and exhausting. We aim to make it as seamless as possible by matching quality tenants with a house that suits their needs and lifestyle.

Casuarina, Kingscliff, Cabarita Beach, Bogangar.

“Let us show you the RAY difference"

Our Tenant Services

We aim to make your renting experience as easy as possible, so you can relax in your new home. We:

  • Provide a comprehensive inventory and entry condition report.
  • Create a legally binding tenancy agreement.
  • Safeguard your bond by ensuring it is lodged with the Bond Board.
  • Have easy rental payment options.
  • Deal with maintenance issues quickly and efficiently, using expert local tradespeople.
  • Conduct regular, quarterly inspections.
  • Ensure that landlords remain legally compliant.

Tenant FAQ

We know there are so many questions you may have as a renter, especially if you are a first time renter, or haven't rented in a long time.

That's why we have compiled a list of frequently asked questions that we hope will answer all your queries.

Questions such as how to pay your bond, what happens if the property sells, what if you need to break lease?

Please have a read of our Frequently Asked Questions and if you still have queries, please feel free to get in touch.

 

Useful Links

Please view the following links for further information on properties available, and other renting information.

 

Our properties available for rent

Tenancy Information

Fair Trading

Rental Bonds On-line

 

We have had excellent service and communication with our property manager who always seems to go the extra mile in ensuring that both landlord and tenant are satisfied and the property is in good order.

Landlord  

Tweed Coast, Cudgen, Kingscliff, Salt Casuarina, bar, dining