Property Management Casuarina


Choose the right property manager for your key asset. At RAY Real Estate we understand that finding the right tenant for your home is vital - for your investment security, your peace of mind and for our community.

Casuarina, Kingscliff, Cabarita Beach, Bogangar

“Let us show you the RAY difference"

Expert Team

Ray Real Estate has been here since the beginning.

Established as part of the original Salt Village development, we have been managing properties in the region for 15 years.

Our property management team is the most experienced in the local area. All our agents are highly qualified and dedicated to ensuring you achieve the highest price possible for your property.

We do this by conducting a full rental appraisal each fixed term tenancy agreement (or yearly, whichever is shorter), to ensure you are keeping pace with the current market and achieving sustained yield growth year-on-year.

Our expert team are here to help. We can offer our landlords a wide range of services, whether its advice on increasing the value of your property, helping with landlord insurance or providing tax depreciation information.

Ask us - we're here to support your property and lifestyle goals!

 

Professional Marketing

Have you heard the saying 'you can't sell a secret'? It's a cliche, but it is true! Even the best house in the world won't rent if no one knows about it. That's why we employ a professional marketing strategy to ensure your property is rented out quickly to high quality tenants.

  • Advertising on Australia's #1 real estate portal www.realestate.com.au.
  • Professional copywriting from qualified journalist and agency co-owner.
  • Direct marketing to our tenancy enquiries database.
  • Full colour window cards, TV promotion and handout inclusion at our Casuarina office.
  • Wide exposure in our regular social media campaigns.
  • For Lease board at your property.
  • Inspections onsite for qualified applicants.

Tenant Selection

Our ultimate job as your property manager is to make sure you get paid! That's why getting the right tenants is paramount. We do this by thoroughly screening every application, via:

  • TICA database.
  • Employment references.
  • Past landlord references.
  • Personal interviews.
  • Income statements.

Once a tenant is selected, we protect your investment by completing a detailed condition report prior to your tenant moving in and ensuring the bond is collected and lodged with the Bond Board.

RAY Real Estate uses REINSW-approved documents to ensure a smooth tenancy from start to finish, as well as preparing any special terms that may come with your home.

 

Prompt Payment

Never worry about your next pay day! We always pay on the first business day of each month.

How do we achieve this?

Our agency is multi-faceted. Our property management team and our accounting team work together to ensure error-free, timely payments.

Our agency Principal is not only a fully licensed real estate agent, she is also a qualified accountant. Under her leadership, you can be assured you will receive not only your owed funds, but a full financial report of income and expenses.

On the first business day of the month - every month!

 

Local Office

Our friendly office is located roadside at the busy Casuarina Town Centre.

This puts your property at the forefront of the local community, with plenty of passing foot traffic every day.

We are one of the busiest rental agencies in the area, and with our central location and advertising we get an enormous amount of enquiries.

We maximise our location by filling our large window with our available properties, and combining that with a variety of other marketing avenues to ensure exposure to the best possible field of potential tenants.

Most of our staff are also local residents, with many having lived in the community for a long time. This means they have extensive local contacts and databases of hungry renters!

 

Professional Maintenace

We know that excellence must extend to all facets of a business. We ensure the highest level of care for your property by using only qualified, experienced contractors to take care of maintenance requests.

Our contractors are:

  • Reliable, honest and consistent.
  • Licensed and insured.
  • Customer focussed.
  • Have high attention to detail.
  • Experienced and qualified within their field.

Alternatively, you are free to engage your own contractors. All non-urgent maintenance requests will be referred to you to decide whether you arrange the repairs yourself or if you would like us to manage it on your behalf. We will make all reasonable attempts to contact you for urgent maintenance requests, however if we cannot reach you we will arrange the necessary repairs.

 

Regular Inspections

Our team knows how important it is that your home is inspected throughout the tenancy to ensure it is returned to you in the same condition it was leased.

We conduct thorough quarterly inspections and provide you with full reports, videos and images so you know exactly what is happening with your investment.

We will take care of any maintenance issues at this time and recover payments, if required, in accordance with legislation guidelines set out by the Office of Fair Trading.

 

Pricing

  • Rental Management Fee: A weekly fee to cover the ongoing management of your property and tenant
    • 8% (plus GST) of weekly rent.
  • New Let Fee:  A one-time fee to cover all costs associated with the listing, marketing, tenant selection and administration establishment for your property
    • One week’s rent (plus GST).
  • Administration Fee:  A monthly fee to cover administration reporting and monthly lease payments
    • $5.00 (plus GST) per month.

We have had excellent service and communication with our property manager who always seems to go the extra mile in ensuring that both landlord and tenant are satisfied and the property is in good order.

Landlord  

Tweed Coast, Cudgen, Kingscliff, Salt Casuarina, bar, dining